[ad_1]
Nationwide Highways Authority of India or NHAI has really helpful that Paytm FASTag customers receive a brand new FASTag from a unique financial institution earlier than March 15, 2024, to make sure easy journey and stop any inconvenience at toll plazas. This proactive measure will assist keep away from penalties or twin charge costs whereas traversing Nationwide Highways.
Following the directives set by the Reserve Financial institution of India regarding limitations on Paytm Funds Financial institution, Paytm FASTag customers can not replenish or add to their stability after March 15, 2024. Nonetheless, they will utilise their current stability for toll funds past the desired date.
You might want to log into the FASTag Paytm portal utilizing your Consumer ID or Pockets ID and password. Paytm customers are required to cancel their present FASTag. To provoke this, they need to entry their Paytm app and navigate to the Pockets part. Inside the Pockets part, choose FASTag, then proceed to Handle FASTag, and eventually decide to shut FASTag. After finishing this course of, the safety deposit for FASTag, sometimes Rs 250, will probably be transferred to the common pockets inside 7-8 working days. This quantity stays accessible for funds. Though extra funds can’t be added to the pockets, the prevailing stability may be utilised for funds till the pockets stability reaches zero. This ensures that customers don’t lose their cash.
Furthermore, service requests may be accessed. Buyer contact particulars can be found on the official Paytm web site or inside the FASTag section of the app. Furnish important data reminiscent of your FASTag quantity, registered cell quantity, and any extra particulars they could want for verification functions.
Navigate accordingly to entry the Service Request part on the portal. You possibly can provoke a closure request from the 24*7 assist part of your Paytm app by selecting the ‘FASTag’ class.
For deactivation requests, explicitly specific your need to deactivate your FASTag. Adhere to the directions offered by the shopper help consultant. They could require supplementary particulars or present steerage all through the process.
Begin the method of making a service request. Be certain that to notice down the grievance or reference quantity offered by buyer help for future reference. If you happen to do not obtain affirmation of deactivation inside the designated timeframe, observe up with Paytm.
Underneath the service request choices, choose “Closure Request” because the request sort to shut both the RFID Tag or the Pockets linked to your account.
After closing your Paytm FASTag, you possibly can proceed to use for a brand new one, supplied by most banks. The brand new FASTag will probably be dispatched to your deal with inside 7 working days. Moreover, for those who’re on the transfer and unable to use for FASTag on-line by means of your banking app, you possibly can search help from distributors normally situated close to toll plazas. They’ll give you a FASTag and activate it immediately, serving to you keep away from paying double costs.
[ad_2]
Source link
